In April 2016, a class-action lawsuit was proposed for the pillows being falsely advertised, among the complaints being that Lindell is marketed as a "Sleep Expert," despite having no board certification or special training in sleep medicine. The Better Business Bureau has received 220 complaints regarding the company from 2013-2016.
On November 1, 2016, My Pillow agreed to pay $1 million ($995,000 in civil penalties and $100,000 California charities benefiting the homeless and victims of domestic violence) to settle a false advertising lawsuit brought in Alameda County Superior Court by Alameda County and eight other California counties. The lawsuit challenged the company's marketing claims, which asserted without proof that its pillows could treat symptoms of fibromyalgia, restless leg syndrome, sleep apnea, cerebral palsy, acid reflux, and other conditions. As part of the settlement, the company was banned "from making claims in California that its pillows can cure or treat diseases and their symptoms without a human trial to back up the statements."
In January 2017, the Better Business Bureau (BBB) announced it had revoked the accreditation for MyPillow and had lowered their rating from an A+ to an F based upon numerous consumer complaints. The main issue addressed by the BBB was the constant use of their buy one, get one free (BOGO) offer. The BBB's Code of Advertising requires that offers or discounts must be made for a limited time, or the deal becomes the normal price of the product.
Last Edit: Jan 19, 2018 2:22:58 GMT by Catman 猫的主人
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