Post by TheOriginalPinky on Apr 2, 2020 18:02:59 GMT
direction.
Two years ago I set up a company network, domain, exchange server through Microsoft, and purchase laptops/computers for all employees.
When the laptops were assigned, they were provided with their sign-ins for the computers plus all programs/utilities. They were given an employee computer use agreement, and also directed that going forward, all company documents were to be saved in OneDrive - NOTHING on the hard drive. If they needed help figuring out how to do it, to let me know and we'd train them.
So, within two weeks, one of the laptops froze, the hard drive wasn't responding, so we had to have it replaced. This person was saving data on the hard drive, and lost all documents, and got upset. I sent out a communication to all employees letting them know the importance of saving all documents to OneDrive and not on the hard drive, citing this recent situation.
Fast forward two years - a field employee requested a smaller laptop. I pulled everything off his old laptop's hard drive and saved it to his OneDrive account. I checked the OneDrive account, all folders and sub-folders, and all the data was there. I then wiped the old laptop and re-imaged it for a new employee.
Today this field employee is letting me know that none of the information is in OneDrive (I'm thinking he's not looking in the right place), and if he could have his old laptop back.
Seriously?
I responded that when I transitioned all the data from his old laptop to his new laptop into OneDrive, everything was there, and that the information was no longer on his old laptop.
I'm waiting for his response.
Something isn't right. And since we can't get together due to social distancing and work places being shut down, I can't get on it to see. I'm going to try to remote access it to see what's going on.
Ugh!
Why don't people listen in the first place? Somehow, this will end up being my problem.
