autumn
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@autumn
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Post by autumn on Oct 24, 2020 22:36:24 GMT
I went to a store, realizing I was cutting it close but figuring by the logic of their postings, I should be able to make a mad dash in and out. The hours posted on their website and door said they "closed at 6:00pm".
I arrived at 5:55pm (enough time to grab something and get out). But their doors were already locked? They didn't say "closed at 5:55pm".
Why do stores do this? I've seen them close up to 10-15 minutes earlier than their closing time. This just doesn't seem fair.
I understand restaurants saying they close at 11:00pm but stop serving hot means at 10:30pm (because of kitchen/ovens etc.). But a regular ol' store with products on the shelf?
No excuse.
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Post by enigma72 on Oct 24, 2020 23:08:38 GMT
I went to a store, realizing I was cutting it close but figuring by the logic of their postings, I should be able to make a mad dash in and out. The hours posted on their website and door said they "closed at 6:00pm". I arrived at 5:55pm (enough time to grab something and get out). But their doors were already locked? They didn't say "closed at 5:55pm". Why do stores do this? I've seen them close up to 10-15 minutes earlier than their closing time. This just doesn't seem fair. I understand restaurants saying they close at 11:00pm but stop serving hot means at 10:30pm (because of kitchen/ovens etc.). But a regular ol' store with products on the shelf? No excuse. I wondered about this autumn! A few times we have wanted to dine (pre covid). The hours close at 2. If we go at 1:30 , order, get our food at 1:50. Do they kick us out at 2? We just go somewhere else not wanting to feel rushed. I had no idea about stores stopping admittance earlier than the hour. I didn't know. Good rant! I'm on your side!
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Deleted
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Post by Deleted on Oct 24, 2020 23:37:17 GMT
I went to a store, realizing I was cutting it close but figuring by the logic of their postings, I should be able to make a mad dash in and out. The hours posted on their website and door said they "closed at 6:00pm". I arrived at 5:55pm (enough time to grab something and get out). But their doors were already locked? They didn't say "closed at 5:55pm". Why do stores do this? I've seen them close up to 10-15 minutes earlier than their closing time. This just doesn't seem fair. I understand restaurants saying they close at 11:00pm but stop serving hot means at 10:30pm (because of kitchen/ovens etc.). But a regular ol' store with products on the shelf? No excuse. Because they want to close as quickly as possible and get away from their crummy job and be free again for the sake of their own sanity. There is work that is done after they close the doors and customers delay the ability to do that work a bit early. Be it counting down a drawer which they have to wait on doing because of you, mopping up your dirty footprints, what have you. The simple fact is you have an adversarial relationship to them. If you're a last minute shopper, you'd better be on damned good terms with the people who work there. Even then, you're spending cred with them so I don't advise it unless you're especially charming and predictable.
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Post by Catman on Oct 24, 2020 23:45:22 GMT
One time when Catwoman was in the emergency room around dinner time, Catman went over to the hospital's restaurant to grab a quick bite at around 5:30. Even though the sign said they were open until 7:00, they had already closed down and cleaned the grill, and they had packed up all the chips, so they only had soft drinks for sale.
Fortunately, the hospital cafeteria, though technically already closed, still had some staff around who were finishing cleaning up, and they quite gladly made Catman something to eat.
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autumn
Junior Member
@autumn
Posts: 4,544
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Post by autumn on Oct 25, 2020 0:06:06 GMT
I went to a store, realizing I was cutting it close but figuring by the logic of their postings, I should be able to make a mad dash in and out. The hours posted on their website and door said they "closed at 6:00pm". I arrived at 5:55pm (enough time to grab something and get out). But their doors were already locked? They didn't say "closed at 5:55pm". Why do stores do this? I've seen them close up to 10-15 minutes earlier than their closing time. This just doesn't seem fair. I understand restaurants saying they close at 11:00pm but stop serving hot means at 10:30pm (because of kitchen/ovens etc.). But a regular ol' store with products on the shelf? No excuse. Because they want to close as quickly as possible and get away from their crummy job and be free again for the sake of their own sanity. There is work that is done after they close the doors and customers delay the ability to do that work a bit early. Be it counting down a drawer which they have to wait on doing because of you, mopping up your dirty footprints, what have you. The simple fact is you have an adversarial relationship to them. If you're a last minute shopper, you'd better be on damned good terms with the people who work there. Even then, you're spending cred with them so I don't advise it unless you're especially charming and predictable. Then change your closing time to read: closes at 5:30pm so they can get their work done before 6:00pm. Abide by the rules posted on their public website and on their doors. I don't deny those duties need to be done, but they're to be done after closing, not during business hours.
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Post by enigma72 on Oct 25, 2020 0:17:47 GMT
One time when Catwoman was in the emergency room around dinner time, Catman went over to the hospital's restaurant to grab a quick bite at around 5:30. Even though the sign said they were open until 7:00, they had already closed down and cleaned the grill, and they had packed up all the chips, so they only had soft drinks for sale. Fortunately, the hospital cafeteria, though technically already closed, still had some staff around who were finishing cleaning up, and they quite gladly made Catman something to eat. When my daughter was in the hospital the hours were short. I starved! Because her diet was pureed, they couldn't cheat and bring me something. After the first day I had a cache from home. Lol But hospitals are a problem for visitors/family staying
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Post by The Herald Erjen on Oct 25, 2020 0:26:40 GMT
Why do stores do this? They do it because they're a bunch of bastards.
BTW I'm guessing you really liked that picture of the cat and the moon.
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autumn
Junior Member
@autumn
Posts: 4,544
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Post by autumn on Oct 25, 2020 0:39:27 GMT
Why do stores do this? They do it because they're a bunch of bastards. BTW I'm guessing you really liked that picture of the cat and the moon. Stores do it because they hire lazy staff who don't want to comply with posted work hours. Five minutes? They really cannot wait five minutes to get extra business and cash out? I've never, ever worked at a place that would have allowed such insolence. If we posted that we closed at 11:00pm, and a customer walked in a 2 minutes of, you bet we served them and waited until they were through shopping. It's a lazy, weak, sloppy society and frankly in the days of COVID, they should be running their business models like a tight ship, not so lazily. Are you commenting on my avatar picture? Sure! I like it. It represents Autumn nicely, plus I'm fond of the Halloween imagery.
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Post by TheOriginalPinky on Oct 25, 2020 16:47:11 GMT
They do it because they want to close by 6:00, which means not having customers in there who arrive at 5:55 staying to check out and leave the store at 6:15. I see some store post their closing at 9:00, but they just don't let anyone else in the store after 9:00, and allow those checking out to remain there and get out no later than 9:30. If I worked in a store and someone showed up minutes before closing, I'd be annoyed.
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Post by enigma72 on Oct 25, 2020 16:50:39 GMT
They do it because they want to close by 6:00, which means not having customers in there who arrive at 5:55 staying to check out and leave the store at 6:15. I see some store post their closing at 9:00, but they just don't let anyone else in the store after 9:00, and allow those checking out to remain there and get out no later than 9:30. If I worked in a store and someone showed up minutes before closing, I'd be annoyed. do you know Pinky?? If I go to a restaurant at 1:30, it closes at 2, I order, get my food at 1:50. Do they kick me out at 2? I always avoid this possibility as I don't want to feel rushed nor that I am keeping the wait staff. What's the real deal? I bet you know. thanks!
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Post by TheOriginalPinky on Oct 25, 2020 16:55:30 GMT
They do it because they want to close by 6:00, which means not having customers in there who arrive at 5:55 staying to check out and leave the store at 6:15. I see some store post their closing at 9:00, but they just don't let anyone else in the store after 9:00, and allow those checking out to remain there and get out no later than 9:30. If I worked in a store and someone showed up minutes before closing, I'd be annoyed. do you know Pinky?? If I go to a restaurant at 1:30, it closes at 2, I order, get my food at 1:50. Do they kick me out at 2? I always avoid this possibility as I don't want to feel rushed nor that I am keeping the wait staff. What's the real deal? I bet you know. thanks! Depends on the policy of the restaurant, but I personally would go a half hour prior to closing. Cutting it too short, plus, depending on the dining venue, they'd be waiting around. Now in finer dining establishments, even though dinner reservations were at 7:30 for a group of 8, we arrive on time, the restaurant closes at 9:30, but we had ordered a lot of food and alcohol, we were there until 10:00. We were one of three table still there, and they didn't rush us. A group of 8 can take a while, especially if the restaurant is crowded. Also, since our bill was extensive, it was probably not a big deal to them. We left a very generous tip. So, it depends.
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Post by enigma72 on Oct 25, 2020 17:04:03 GMT
do you know Pinky?? If I go to a restaurant at 1:30, it closes at 2, I order, get my food at 1:50. Do they kick me out at 2? I always avoid this possibility as I don't want to feel rushed nor that I am keeping the wait staff. What's the real deal? I bet you know. thanks! Depends on the policy of the restaurant, but I personally would go a half hour prior to closing. Cutting it too short, plus, depending on the dining venue, they'd be waiting around. Now in finer dining establishments, even though dinner reservations were at 7:30 for a group of 8, we arrive on time, the restaurant closes at 9:30, but we had ordered a lot of food and alcohol, we were there until 10:00. We were one of three table still there, and they didn't rush us. A group of 8 can take a while, especially if the restaurant is crowded. Also, since our bill was extensive, it was probably not a big deal to them. We left a very generous tip. So, it depends. i think fancy places expect this. thanks Pinky!
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Post by dirtypillows on Oct 25, 2020 19:06:46 GMT
There are a lot of interesting comments here. Both sides have their valid points. But in the end, if the store wants to stay in business, then the employees are going to have to suck it up and accept a little inconvenience once in a while. Businesses are there to take your money. Closing early is rude, to say the least.
OP wins. The businessman's motto: "The customer is always right."
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Post by TheOriginalPinky on Oct 25, 2020 19:08:50 GMT
There are a lot of interesting comments here. Both sides have their valid points. But in the end, if the store wants to stay in business, then the employees are going to have to suck it up and accept a little inconvenience once in a while. Businesses are there to take your money. Closing early is rude, to say the least. OP wins. The businessman's motto: "The customer is always right." No; showing up as a place is closing is rude. The customer isn't always right. Sometimes the customer is unreasonable.
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Post by dirtypillows on Oct 25, 2020 19:20:22 GMT
There are a lot of interesting comments here. Both sides have their valid points. But in the end, if the store wants to stay in business, then the employees are going to have to suck it up and accept a little inconvenience once in a while. Businesses are there to take your money. Closing early is rude, to say the least. OP wins. The businessman's motto: "The customer is always right." No; showing up as a place is closing is rude. The customer isn't always right. Sometimes the customer is unreasonable. It may be rude and it may not be rude, and sometimes the customer is unreasonable, I agree, but like I said the store is there to serve the customer and if they want to succeed in taking your money, then there is the built-in understanding that the worker may have to be inconvenienced some of the time. Nobody has a job where they never have to be inconvenienced. This is also unreasonable. Besides that, it doesn't sound like the OP was going to put anybody out. I've worked in restaurants, which make for the best case for the employee as the diners can be very inconsiderate and stay for a whole hour past the closing time. Sometimes the server would become highly annoyed and sometimes the server would just accept it as part of her job. (Hopefully the party would leave her an extra generous tip.) But 6:00 means 6:00. 6:00 does not mean 5:55. This should not be made complicated.
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Post by TheOriginalPinky on Oct 25, 2020 19:24:45 GMT
No; showing up as a place is closing is rude. The customer isn't always right. Sometimes the customer is unreasonable. It may be rude and it may not be rude, and sometimes the customer is unreasonable, I agree, but like I said the store is there to serve the customer and if they want to succeed in taking your money, then there is the built-in understanding that the worker may have to be inconvenienced some of the time. Nobody has a job where they never have to be inconvenienced. This is also unreasonable. Besides that, it doesn't sound like the OP was going to put anybody out. I've worked in restaurants, which make for the best case for the employee as the diners can be very inconsiderate and stay for a whole hour past the closing time. Sometimes the server would become highly annoyed and sometimes the server would just accept it as part of her job. (Hopefully the party would leave an extra generous tip.) But 6:00 means 6:00. 6:00 does not mean 5:55. This should not be made complicated. Any person who has an expectation of showing up minutes prior to posted closing time and expecting full service is not only unreasonable, but rude and self-centered. It is not a business's requirement or obligation to stay open to satisfy self-important, selfish people. Unless it's an emergency, there is absolutely no reason to inconvenience employees of these establishments.
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Post by dirtypillows on Oct 25, 2020 19:32:42 GMT
It may be rude and it may not be rude, and sometimes the customer is unreasonable, I agree, but like I said the store is there to serve the customer and if they want to succeed in taking your money, then there is the built-in understanding that the worker may have to be inconvenienced some of the time. Nobody has a job where they never have to be inconvenienced. This is also unreasonable. Besides that, it doesn't sound like the OP was going to put anybody out. I've worked in restaurants, which make for the best case for the employee as the diners can be very inconsiderate and stay for a whole hour past the closing time. Sometimes the server would become highly annoyed and sometimes the server would just accept it as part of her job. (Hopefully the party would leave an extra generous tip.) But 6:00 means 6:00. 6:00 does not mean 5:55. This should not be made complicated. Any person who has an expectation of showing up minutes prior to posted closing time and expecting full service is not only unreasonable, but rude and self-centered. It is not a business's requirement or obligation to stay open to satisfy self-important, selfish people. Unless it's an emergency, there is absolutely no reason to inconvenience employees of these establishments. The bottom line is whether the business wants to succeed. And complaining about customers who can be inconvenient is not pursuant to that goal. I'm not saying it's not rude, but it's a secondary issue. Besides, it doesn't sound like the OP was not being an inconvenience. Like she said, if the workers want to be out of there by 6:00, then they need to change the closing time to 5:30.
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Post by TheOriginalPinky on Oct 25, 2020 19:38:29 GMT
Any person who has an expectation of showing up minutes prior to posted closing time and expecting full service is not only unreasonable, but rude and self-centered. It is not a business's requirement or obligation to stay open to satisfy self-important, selfish people. Unless it's an emergency, there is absolutely no reason to inconvenience employees of these establishments. The bottom line is whether the business wants to succeed. And complaining about customers who can be inconvenient is not pursuant to that goal. I'm not saying it's not rude, but it's a secondary issue. Besides, it doesn't sound like the OP was not being an inconvenience. Like she said, if the workers want to be out of there by 6:00, then they need to change the closing time to 5:30. Many businesses have "succeeded" by not catering to rude, self-entitle people who have no regard for anyone but themselves. If the hours posted say 6:00, that means 6:00, not 6:01, and not show up at 5:55, and you can stay as long as you want.
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Post by enigma72 on Oct 25, 2020 19:39:43 GMT
We go to a Mexican restaurant regularly. You don't want to get there after 12:30 or so
They must make a huge batch of rice and a batch of beans BEFORE the lunch crowd. At 11:30, yum! At 12:00 yum. At 12:30 they seem old and by 1 they seem day old!
But this is a different issue. Lol
Happens at our Chinese place too.
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Post by BATouttaheck on Oct 25, 2020 19:46:24 GMT
I went to a store, realizing I was cutting it close but figuring by the logic of their postings, I should be able to make a mad dash in and out. The hours posted on their website and door said they "closed at 6:00pm". I arrived at 5:55pm (enough time to grab something and get out). But their doors were already locked? They didn't say "closed at 5:55pm". Why do stores do this? I've seen them close up to 10-15 minutes earlier than their closing time. This just doesn't seem fair. I understand restaurants saying they close at 11:00pm but stop serving hot means at 10:30pm (because of kitchen/ovens etc.). But a regular ol' store with products on the shelf? No excuse. This thread has morphed into a restaurant scenario rather than a regular store story. I have been in stores where they leave one register open to accommodate late comers and slow shoppers. They gradually turn off lights and announce ... we are CLOSED so please come and check out NOW !
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